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Technical Support


Any questions regarding the selection and use of Dimatec’s products can be answered directly by our technical staff via telephone during regular business hours which are:

Monday to Friday from:
08:00 to 16:00 (North American Central Time Zone),
14:00 to 22:00 (GMT / Universal Coordinated Time)

1-866-202-5875 (Toll-free in Canada and the United States) or +1 (204) 832-2828
After regular business hours, you may record a voice mail message by calling either of the telephone numbers shown above.


If you would prefer to communicate via fax, our fax number is: +1 (204) 832-4268


E-mail inquiries regarding technical issues should be directed to:
A member of our technical staff will contact you as soon as possible.


“325 meters with our bits very good in medium hard rock. Thank you!”

– Ontario, Canada

“The successful trial results of the bit prove this bit to be a serious alternative to our current bit of choice at our mine.”

– Australia

“I have a result from a new client in northern Ontario. Their last bits went 60 or 80 meters and with Dimatec bits 212 meter! Good production thank you.”

– North America

“We received the bits yesterday! We are quite pleased with all aspects of this order including the 4-day lead time. Thank you for the expedited service!”

“The meters drilled were above ‘the norm’ and we were well within and even under budget lets say…”

– Canada

“We had a good wear on the crown, the meters achieved are also worth commenting on being consistently all right around the 300’ mark. We’re happy and the reaming shells are also performing well.”

– North America

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